Privacy Policy

Olivia Prado Realty ("we", "our company") respects the privacy of visitors, clients, and investors who use our services. This Privacy Policy describes how we collect, use, store, and protect your personal data, in compliance with the General Personal Data Protection Law (Law No. 13,709/2018 — LGPD), the European Union's General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

By using our website or our services, you agree to the practices described in this document.

Data provided by you

• Full name, email, phone number, and WhatsApp
• Country of residence and nationality
• CPF, ID, or passport (when necessary for real estate transactions)
• Proof of income and banking documentation (only for credit structuring)
• Investment range and property preferences
• Content of messages sent via forms and official channels

Automatically collected data

• IP address and approximate geolocation
• Browser type, operating system, and device
• Pages visited, time spent, and clicks
• Referrer (from which site you arrived at ours)

We use your personal data exclusively to:

• Provide personalized real estate consulting
• Structure credit operations and documentation
• Respond to contacts, questions, and requests
• Comply with legal and regulatory obligations (CRECI, Federal Revenue, COAF)
• Send communications about launches, with prior consent
• Improve our services and the website experience

We share your data only when strictly necessary:

• Partner construction companies and developers — to enable the acquisition of the property selected by you
• Banks and financial institutions — for credit analysis with your express authorization
• Partner lawyers — for due diligence and registry office registration
• Competent authorities — when required by law or court order

We never sell your personal data to third parties. We do not share your information for advertising purposes.

We use cookies to understand how you navigate our site and offer a better experience. The categories used are:

• Essential — necessary for the basic functioning of the site
• Analytical — Google Analytics, to understand browsing behavior
• Marketing — Meta Pixel, to measure campaign effectiveness (only with consent)

You can manage your cookie preferences at any time in your browser settings.

Your data is stored on secure servers, with encryption in transit (TLS 1.3) and at rest (AES-256). We adopt the following measures:

• Role-Based Access Control (RBAC)
• Multi-factor authentication for our team
• Daily backups in ISO 27001 certified datacenters
• Periodic auditing of access and logs

Data is kept for the time strictly necessary to fulfill the described purposes — generally up to 5 years after the end of the contractual relationship, unless there is a legal obligation for longer retention.

As a personal data subject, you have the right to:

• Confirm the existence of processing
• Access, correct, or update your data
• Request anonymization, blocking, or elimination
• Portability to another provider
• Revoke consent at any time
• File a complaint with the ANPD (National Data Protection Authority)

To exercise any of these rights, write to dpo@oliviaprado.realty. We will respond within 15 business days.

As we serve investors in several countries, some data may be transferred to servers located in the United States and the European Union. All transfers comply with the standard clauses of the LGPD and GDPR, ensuring the same level of protection provided by Brazilian legislation.

We may update this Policy periodically. Relevant changes will be communicated by email and highlighted at the top of this document. We recommend regular review of this page.

For any questions, requests, or exercise of rights provided for in the LGPD, please contact our Data Protection Officer: